FAQs

1. What is Do Big Cloud Hub?

Do Big Cloud Hub is a web-based platform that allows you to purchase and manage your business applications, facilitating business transformation. It offers a multitude of solutions and services to assist in nurturing and growing your business.

2. What products and services are available for purchase on Do Big Cloud Hub?

Do Big Cloud Hub serves as a One-Stop Shop, offering a variety of popular business apps to aid in managing and expanding your business. It helps you buy and productivity enhancement solutions such as Microsoft Office 365 and Microsoft Copilot.

3. How do I start using Do Big Cloud Hub?

Upon creating your account, you will receive an activation email that requires your response for account activation. Subsequently, you can log in directly from the Do Big Cloud Hub login page. Once logged in, you will land on the Dashboard page, where you can manage various tasks including:

• Purchasing new applications/products.
• Viewing recent activities in the Marketplace such as purchases, invoices, etc.
• Assigning roles within your organization.

4. Who can access my organization's account on Do Big Cloud Hub?

Only individuals invited by your Company Administrator to become Company Users can access your organization's account. The Company Administrator retains exclusive rights to purchase products or enact changes within the Marketplace.

5. How can I check the status of my Do Big Cloud Hub Apps purchase?

If you possess an existing Do Big Cloud Hub account, you can review your dashboard for the latest orders.

6. How do I purchase a Product on Do Big Cloud Hub?

To buy a product on Do Big Cloud Hub, follow these steps:

1. Log in to Do Big Cloud Hub.
2. Select from the various products available for purchase.
3. Choose from the available options and complete your order.
4. You will receive email notifications confirming the purchase of the product.
5. You will also receive a payment link to complete the transaction; alternatively, payment can be made directly on Do Big Cloud Hub.
6. You can review your dashboard for updates on your latest orders.